ASVRN Unsold Estimate Follow-up

ASVRN Unsold Estimate Follow-up
An unprecedented approach to capturing wayward estimates. Potential customers have an entire arsenal of excuses for not initially agreeing to have their vehicle repaired in your shop. This service addresses the need for repair centers to follow-up on these unsold estimates.

• Supported by CSi Complete and Phoenix Solutions Group
• 3 contact attempts with customer over 3 days
• Shop alerts generated if customer is returning
• Personalized letter and coupon offer
• Complete reporting
• Increase in closing ratio (10 point average)
• Customized telephone follow-up
• Customized follow-up by mail
• Customized discount cards
• Demonstration of customer satisfaction focus